Controller:

JalEidos GmbH (CHE-206.532.294)

Effingerstrasse 103

3008 Bern

Switzerland

Email: support@optima-music.com

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1. INTRODUCTION

This Privacy Policy explains how JalEidos GmbH (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or purchase our digital products (Notion templates) via our Shopify store.

We comply with:

- Swiss Federal Act on Data Protection (nFADP)

- EU General Data Protection Regulation (GDPR)

- Applicable international data protection standards

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2. PERSONAL DATA WE COLLECT

We may collect the following data:

- Contact data: email address

- Transaction data: purchase details, order confirmation, payment status

- Technical data: IP address, device type, browser, operating system

- Usage data: pages viewed, interactions with the site

- Cookie and tracking data: identifiers collected via cookies, Meta Pixel, and Google Analytics

We do not require user accounts. All purchases are made via guest checkout.

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3. PURPOSES AND LEGAL BASES

We process data for the following purposes:

- Order fulfillment and digital delivery (contractual necessity)

- Customer support via email (legitimate interest)

- Analytics and website improvement (consent / legitimate interest)

- Advertising and remarketing via Meta platforms (consent)

- Email marketing via Klaviyo (consent)

- Legal and tax compliance (legal obligation)

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4. COOKIES AND TRACKING TECHNOLOGIES

We use a cookie consent banner. Non-essential cookies are activated only after consent.

- Essential cookies: required for website operation

- Analytics cookies: Google Analytics (optional, consent-based)

- Advertising cookies: Meta Pixel (consent-based)

You can withdraw consent at any time via the cookie banner or browser settings.

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5. THIRD-PARTY SERVICE PROVIDERS

We use the following processors:

- Shopify Inc.: e-commerce platform, hosting, payments

- Klaviyo Inc.: email marketing

- Meta Platforms Inc.: advertising and remarketing

- Google LLC: website analytics (present or future)

These providers may process data outside Switzerland and the EU using appropriate safeguards such as adequacy decisions, Standard Contractual Clauses (SCCs), and Data Privacy Frameworks.

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6. INTERNATIONAL DATA TRANSFERS

Personal data may be transferred to countries outside Switzerland or the EU (e.g. Canada, United States).

Transfers are protected through:

- EU adequacy decisions (e.g. Canada)

- Standard Contractual Clauses (SCCs)

- Swiss–US / EU–US Data Privacy Frameworks

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7. DATA RETENTION

We retain data only as long as necessary:

- Order and accounting data: up to 10 years

- Marketing and analytics data: up to 3 years

- Support communications: as needed for resolution

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8. DATA SUBJECT RIGHTS

You have the right to:

- Access your data

- Rectify inaccurate data

- Request deletion

- Restrict or object to processing

- Withdraw consent at any time

- Lodge a complaint with a supervisory authority

Swiss authority: FDPIC (https://www.edoeb.admin.ch)

To exercise your rights, contact support@optima-music.com.

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9. DATA SECURITY

We implement technical and organizational security measures.

Our processors (Shopify, Klaviyo) maintain industry-standard certifications and safeguards.

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10. POLICY UPDATES

We may update this policy from time to time.

The current version is always available on our website.

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11. CONTACT

JalEidos GmbH

Effingerstrasse 103

3008 Bern

Switzerland

Email: support@optima-music.com